Training & Support

Fernwood will provide you with a minimum of 3 weeks of comprehensive training including 2 weeks on the job training in one of our clubs. This will provide an opportunity to become confident and competent in our systems, processes and to familiarise yourself with how a club functions.

Initial Training includes

• E-learning modules
• Personal Development
• Staff Management and processes
• Industry Regulations & Awards
• Daily Management utilizing Fernwood Intranet system
• Marketing – the brand & future campaigns
• Local Level Marketing & support
• Ordering stock
• IT
• Sales
• Fernwood processes
• Group Fitness Management & Programs
• Interaction with all National Support Staff
• Availability of Accredited courses as a RTO

Ongoing Training & support

Fernwood offers on going training & support through the dedicated Sales team, dedicated National Training Manager, IT help desk, work shops, quarterly franchise seminars & meetings, marketing summits & National conferences – Fernwood values unconditional franchise support and provide assistance to our franchisees in the daily operations.